BALINEWSID.COM, SURABAYA – Indonesia’s Directorate General of Immigration has partnered with the Corruption Eradication Commission (KPK) to strengthen institutional integrity and improve internal governance by holding an Integrated Internal Compliance Strengthening Program in Surabaya, East Java, from July 1 to 3, 2026.
The program brought together 272 participants, including senior officials, regional office heads, and heads of immigration technical implementation units (UPTs) from across Indonesia. The initiative is part of the Directorate General of Immigration’s broader effort to reinforce bureaucratic reform and prevent misconduct within the institution.
A key speaker at the event was Nensi Natalia, Head of the KPK’s Gratification Control Program Task Force, who delivered a session on integrity reinforcement as a preventive measure against corruption. She emphasized the importance of maintaining personal integrity, avoiding conflicts of interest, regularly reporting assets, and promptly reporting any gratuities received to the appropriate authorities.
Director General of Immigration Hendarsam Marantoko, who officially opened the program, stressed that integrity and compliance must serve as the foundation of every immigration officer’s duties. He said the public evaluates not only the outcomes of government services but also the professionalism and transparency of the service delivery process.
“Integrity and compliance must become the primary foundation in carrying out immigration duties and functions. The public evaluates not only our performance but also the way we deliver our services,” Hendarsam said.
He added that strong work ethics are essential to maintaining public trust and preserving the credibility of the institution. Therefore, all civil servants within the Directorate General of Immigration are expected to uphold professionalism and ethical standards while serving the public.
The three-day program focused on strengthening preventive measures against administrative violations through the implementation of the Government Internal Control System (SPIP). Participants received training on enforcing the code of ethics, fostering an anti-corruption work culture, ensuring compliance with Standard Operating Procedures (SOPs), and improving the effectiveness of immigration law enforcement.
The program also introduced risk management strategies for identifying conflicts of interest and optimizing the whistleblowing system to detect potential maladministration at an early stage.
To enhance oversight, the Directorate General of Immigration invited representatives from several state institutions, including Moch. Fachrudin, Director of Supervision for Political Affairs and Law Enforcement at the Financial and Development Supervisory Agency (BPKP), and Robertus Na Endi Jaweng, a member of the Ombudsman of the Republic of Indonesia. Their participation was intended to strengthen coordination between internal and external oversight mechanisms.
Hendarsam underlined that internal compliance should not be viewed merely as a supervisory or disciplinary function, but as a work culture that must be consistently practiced throughout the organization, from senior leadership to frontline officers.
“Internal compliance should not be regarded merely as a supervisory or enforcement function. It must become a living organizational culture embraced by everyone, from leaders to frontline personnel,” he said.
At the conclusion of the program, Hendarsam instructed all regional office heads and immigration UPT leaders to immediately implement the knowledge and best practices gained during the forum within their respective offices. Periodic evaluations will be conducted to reduce the risk of official misconduct and support ongoing bureaucratic reform.
He emphasized that the future success of Indonesia’s immigration institution will ultimately be measured by the level of public trust it earns through clean, transparent, accountable, professional, and high-quality public services.
“Let us make this momentum a concrete step toward strengthening clean, transparent, accountable, and professional immigration governance that is fully committed to delivering quality public services,” Hendarsam concluded.
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